In Aviva Life & Pensions (UK) Limited v Financial Ombudsman Services, the High Court recently upheld Aviva’s application for judicial review of a decision of the Financial Ombudsman Service (FOS). The court reiterated that, although the FOS may depart from the relevant law, if it does so it must explain why. Interestingly, the FOS had […]
Read MoreFull Circle Asset Management Ltd v Financial Ombudsman Service
Full Circle Asset Management Ltd v Financial Ombudsman Service Ltd and others [2017] EWHC 323 (Admin) (24 February 2017). The Full Circle Asset Management Ltd v Financial Ombudsman Service Ltd and others [2017] EWHC 323 (Admin) (24 February 2017) judgment concerns an application by Full Circle Asset Management Ltd (FCAM) for judicial review of a […]
Read MoreFOS Ombudsman News Issue 139
On 7 February 2017, the Financial Ombudsman Service (FOS) published issue 139 of ombudsman news. Items of interest include: Case studies relating to complaints involving people aged under 25. The majority relate to vehicle insurance and current accounts. An overview of developments relating to mortgages in the light of a review by the FOS, a […]
Read MoreFOS publishes new issue of Ombudsman News
On 26 July 2016, the Financial Ombudsman Service (FOS) published its Issue 134 of the Ombudsman News. Ombudsman News The publication includes a number of case studies of complaints referred to the FOS, including complaints relating to bank accounts, as well as a breakdown of the FOS’ statistics for the first financial year quarter, which […]
Read MoreFOS ombudsman news issue 132
On 22 March 2016, the Financial Ombudsman Service (FOS) published issue 132 of ombudsman news – Items of interest include: Case studies highlighting the range of complaints the FOS handles relating to financial services attached to the sale of cars. On 7 March 2016, the FOS published new and updated online technical resources relating to […]
Read MoreFOS publishes Ombudsman News
The January/February issue of Ombudsman News discusses a range of complaints involving pets and animals, and relationship breakdowns. It also presents a statistical analysis of complaints data from the third quarter of 2015, showing that FOS upholds around 54% of consumer complaints (but this figure may be inflated because of a 67% success rate for […]
Read MoreA financial advice firm that tried to challenge the Financial Ombudsman Service (FOS) in the High Court over a ruling on pension advice has had its case thrown out.
An application for permission to bring a case – which was denied on 22 October – was sparked by a FOS ruling against Kingswood Financial Advisers, an IFA based near Cardiff. The FOS had ruled Kingswood gave unsuitable advice when it switched Mrs D from an existing personal pension into a self-invested personal pension (SIPP). […]
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