The draft legislation to establish an ombudsman scheme in Jersey was approved by the States of Jersey on 1 April 2014. It is therefore expected that the Ombudsman will be operational in Jersey before the end of 2014. The draft law proposes to allow the Ombudsman to consider complaints arising from 1 January 2010 (as […]

the Financial Ombudsman Service’s Annual Review – The Financial Ombudsman Service (FOS) Annual Review contained unpleasant food for thought for both the banking and insurance industries and also for the Financial Services Authority (FSA). There were a total of 264,375 new cases, up 28 percent with a shocking 64 percent uphold rate for cases concluded […]