In contrast to a similar case referred to the FOS involving the same firm, the Pension Ombudsman (PO) has found in favour of Berkeley Burke in a case where the complainant claimed the firm had failed to carry out sufficient due diligence in respect of his investments into Green Oil Plantations and Harlequin Property.
The PO held that the complaint should not be upheld, because it was not the firm’s responsibility to carry out the level of due diligence suggested by the complainant, given that the scheme member had confirmed in writing that he had not received advice from the provider and that he was warned to take professional advice.