The 16th November 2015 has been announced as the opening date of the Channel Islands Financial Ombudsman’s (“CIFO”) office, subject to States’ (parliamentary) approval.
Information for the general public and potential complainants is now available on www.ci-fo.org
The site has specific information concerning the ability of people with unresolved complaints to give CIFO advance notice of them at https://www.ci-fo.org/guidance-for-persons-with-complaints-about-their-financial-services-provider/