On 29 April 2010, the Financial Ombudsman Service (FOS) published issue 85 of Ombudsman News. Items of interest in issue 85 include: Case studies on banking, insurance and investment complaints from consumers living in rural communities. Q&A on the FOS’s new standard forms for payment protection insurance (PPI) complaints which were published in March 2010 […]

On April 9, 2010, the heads of the multilateral development banks — the World Bank and the Regional Development Banks (the African Development Bank, the Asian Development Bank, the European Bank for Reconstruction and the Inter-American Development Bank) — signed an agreement to cross-debar firms and individuals found to have engaged in fraud or corruption […]

World Bank and the Regional Development Banks Developments – In addition to the new cross-debarment agreement, there have been other recent changes in the anti-corruption programs conducted by the World Bank and the Regional Development Banks. Contractors need to be aware of the following five: The World Bank and the Regional Development Banks have always […]

Oh, That Money … I Don’t Know, It Just Crawled Into My Hand! – American companies are being bombarded with warnings about the federal Foreign Corrupt Practices Act (FCPA), and the warnings have become increasingly ominous. In November 2009, the head of the Department of Justice’s (DOJ) Criminal Division specifically advised pharmaceutical companies that prosecutors […]

FSA bans three individuals and fines a fourth for mortgage fraud and advice failings 30 April 2010 The Financial Services Authority (FSA) today announced it has banned three mortgage brokers from working in regulated financial services; another individual has been fined £17,500.Investigations into each individual by the FSA revealed failings that exposed their firms to […]

The Jersey Financial Services Commission has issued news that it will be holding tworegulatory seminars in July 2010. The first seminar is a full day dedicated to trust company business and will be relevant to trustcompany business employees of all levels. The subjects to be covered include a summary of common findings from on-site examinations, […]

On 28 April 2010, the FSA published a report entitled: “Review of complaint handling in banking groups”. Although the review focuses on banking groups, the FSA expects all firms that handle complaints to take note of its findings. http://www.fsa.gov.uk/pubs/other/complaint_rvw.pdf The review follows FSA concerns about the quality of banking groups’ complaints handling highlighted in work […]

During the course of last year, serious concerns led the JFSC to replacing the board of local trust company, Centurion Management Services Limited. It swiftly became clear to the new board that the company had breached numerous legislative provisions and regulatory codes of practice and that the only realistic option was for the company’s client […]