The Financial Ombudsman Service (FOS) has published the latest edition of “Ombudsman News” (Issue 120), which includes: a summary of case studies of disputed insurance claims where alcohol was used as an exclusion; an interview about the FOS’s advice desk; and a summary of case studies of motor insurance theft claims. A copy of the […]

The draft legislation to establish an ombudsman scheme in Jersey was approved by the States of Jersey on 1 April 2014. It is therefore expected that the Ombudsman will be operational in Jersey before the end of 2014. http://bit.ly/1ybUdLh the draft law proposes to allow the Ombudsman to consider complaints arising from 1 January 2010 […]

The Financial Ombudsman Service (FOS) has published the latest edition of “Ombudsman News” (Issue 116), which includes:   a selection of case studies involving disputed transactions; a preview of the forthcoming national FOS roadshow; and a questions and answers section. A copy of the newsletter is available. http://www.financial-ombudsman.org.uk/publications/ombudsman-news/116/issue116.pdf