Financial Ombudsman News – The Financial Ombudsman Service (FOS) has published the latest edition of “Ombudsman News” (Issue 84), which includes:

1. a selection of case studies on recent banking complaints involving “set off”;
2. an interview with Natalie Ceeney, who will be the new Chief Ombudsman and Chief Executive from 22 March 2010; and
3. a selection of case studies on investment complaints about
   • property funds,
   • deferral periods, and
   • market value reductions.

A copy of the newsletter is available. http://www.financial-ombudsman.org.uk/publications/ombudsman-news/84/84.pdf