On 7 February 2017, the Financial Ombudsman Service (FOS) published issue 139 of ombudsman news.
Items of interest include:
- Case studies relating to complaints involving people aged under 25. The majority relate to vehicle insurance and current accounts.
- An overview of developments relating to mortgages in the light of a review by the FOS, a year ago, of complaints from people who felt unfairly treated because of their age.
- Case studies relating to complaints involving mortgages, age and unfair decisions.
- Complaint figures for the third quarter of the 2016/2017 financial year.